Support tools

Safe Mode, clear cache, clean install, logs

How to report issues

How to report a bug, crash or other problem in BeamNG.drive: what to check first (Safe Mode, Known Issues), crash reports, forum reports and contacting support.

Before submitting any bug report, please launch the game in Safe Mode, check the Known Issues page and follow the provided instructions.


Known Issues

You can always find an up-to-date list of known issues with the game on the Known Issues page.

You can also find dedicated threads for specific errors and potential workarounds on the forums.

Your reports are extremely important to us, and we are always listening in order to improve the game. Please do not hesitate to report any issues you encounter, there are several ways to do so:


If the problem still persists in Safe Mode

If nothing helped, post your issue on the forums.


Submitting a crash reportBeamNG.drive crashed and shows a crash reporter window asking to send an automated report? What the crash report is and what happens after you submit it.
Reporting on the forumFound a bug in BeamNG.drive after an update? How to report bugs, crashes and wrong car behavior on the BeamNG forum and what information to include.
How to contact supportHow to contact BeamNG.drive support: submit a support ticket or email support@beamng.com, and what to include on PC (Support ID) and on PS5.
Gathering Logs (Support ID)What is a Support ID?
Last modified: October 6, 2026

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Safe ModeHow to start BeamNG.drive in Safe Mode from the launcher to check whether mods or settings cause crashes, and what to do next. Clear CacheHow to clear the BeamNG.drive cache in the launcher (Support Tools > Clear Cache) to fix broken textures, maps that won't load and mod issues. Verify IntegrityHow to verify BeamNG.drive game files in the launcher, Steam or Epic Games Store, and reinstall the Humble Bundle version, to fix corrupted files. Gathering Logs (Support ID)What a Support ID is, how to collect your BeamNG.drive logs (launcher logs, DxDiag, game logs, mods list) and why support asks for it. Clean InstallHow to perform a clean install of BeamNG.drive on Steam, Humble Bundle or Epic Games Store, and how to back up your files first. TroubleshooterExplore our step-by-step troubleshooting guide.