Account, refunds and contact

Refunds, forum, Discord and contacting support

How to get a refund for BeamNG.drive

Want a refund for BeamNG.drive, e.g. because it doesn't run on your PC? How to request one on Steam, Humble Bundle, Epic Games Store or PlayStation Store.

Support & Refunds

Check the steps below to request a refund in the store where you bought the game, as well as the requirements to be eligible for one.

Steam

Refunds for Steam purchases are managed exclusively by Steam itself, not us developers. Please carefully check the limits within a refund is applicable.

You can request a refund here: https://support.steampowered.com/kb_article.php?ref=6695-QIKM-7966


Humble Bundle

Refunds for Humble Bundle purchases are handled by us (BeamNG) via a support ticket, not by the Humble Bundle store.

Eligibility: Purchase must not be older than 30 days.

You can request a refund by contacting us.

Please specify the email address used in the original order, in case you’re contacting us using a different one.

Epic Games Store

You can request refund in the store.

If you encounter any issues, please check this article: https://www.epicgames.com/help/c-Category_BillingSupport/c-EpicGamesStore/how-to-refund-an-epic-games-store-purchase-a000084827

PlayStation Store (PS5)

Refunds for PlayStation Store (PS5) purchases are managed by PlayStation Store, see Buying and refunds on PS5.

Last modified: October 6, 2026